From
time to time, in the planning and execution of your move, you will come
across terms and acronyms, which the industry uses. Although not all the
jargon can be listed, the followings are the most likely you will come across:
A
B C D E
F G H I
J K L M
N O P Q
R S T U
V W X Y
Z
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Additional
Services -
Services such as packing, appliance servicing, unpacking, or stair carries
that are needed due to either your request or building regulations may result
in additional charges
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Advanced
Charges -
Charges for services performed by a third party at your request. The charges
for these services are paid for by the mover and added to the charges on
your Bill of Lading
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Agent -
A local moving company authorized to act on behalf of a larger, national
company
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Appliance -
The cost of a complete disconnect of an appliance at the originating residence
and a reconnect of the appliance at the new residence. Covered appliances
include washers, dryers, dishwashers, and refrigerators. Certain movers
charge a surcharge for this service while others simply charge the amount
of time the actual service takes. If a particular mover does not perform
this service or contracts with a third party, the field is marked "NA"
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Appliance Dolly -
Supplied by self-service movers to help you load and unload large items
like appliances and oversized furniture
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Assessed Value Coverage -
This specifies how much money per $1,000 of assessed value you will need
to pay to cover your household items to their fully assessed value. Purchasing
this protection requires that a cash value be assigned to the items you
will be moving. If a deductible is applied, that value is stated next to
the cost-per-$1,000 figure. For example, 7.50/100 means that the consumer
must pay $7.50 per $1,000 of assessed value to cover the load against loss,
and the first $100 of damage is not covered. Some valuation policies are
calculated on a sliding scale, where the price per $1,000 of coverage will
vary depending upon the total amount of coverage. In such cases, carriers
are requested to quote valuation prices based on $25,000 of coverage. Please
note that most valuation policies require that the entire load be covered,
not just specific items. Ask your carrier for terms
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Bill of Lading -
This is the contract between the mover and the customer. It also acts as
a receipt. It is important to understand everything on the bill of lading
before you sign it
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Binding/Non-Binding Estimate -
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Binding:
The mover quotes a flat price based upon a given inventory. No matter
how long the job takes, the flat price is always paid. It is given only
when an onsite estimate is performed
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Non-Binding: These estimates are based upon the movers'
previous experience of jobs similar to yours. As the name suggests,
these estimates are subject to change
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Hourly Rates: Customers are charged by the hour per
man, per truck
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Carrier
-
This is the mover with whom you're working
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C.O.D.
- Cash on delivery -
This is when payment is required at the time of delivery. Make sure to ask
if your payment should be in cash, credit or check
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Comments
-
Any additional information about a listed company
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Cost
of Move -
This addresses how much the specific move will cost, not including the various
extra charges and insurance. All cost estimates are calculated based on
information obtained from the listed moving companies during a signup interview.
Although every effort is made to gather the most accurate information, customers
should be aware of the fact that many factors affect the cost of a move.
Make sure to ask about all of the movers involved costs, including things
like flights of stairs, distance between your residence and the moving van
(some charge extra if your belongings are a significant distance from the
moving van)
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Depreciated
Value Coverage -
See Assessed Value Coverage
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Divider
-
Many self-service movers will place commercial goods behind your household
possessions on the trailer. A divider is installed between these separate
shipments to keep them secure
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Divider
Installation -
This specifies how much extra it will cost a consumer to have a divider
(see definition) installed
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Expedited
Service -
This is an agreement to transport goods by a set date in exchange for a
higher rate
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Flight
of Stairs -
This tells you the additional cost, if any, of a flight of stairs either
at the point of origin or the destination. Please note that a third-floor
walkup counts as two flights since you are starting on the first floor.
Serviceable elevators (an elevator large enough to transport the household
goods) eliminate the need to pay this fee
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Freight-Service
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A low-cost alternative to a full-service move, freight-service movers will
move all of your household goods from your old address to your new address
but will deliver the items only to the doorstep of your new home. Your items
must all be boxed in advance, and your individual pieces of furniture will
not be wrapped in blankets, as distinguished from full-service movers. See
also Self-Service Mover and Full-Service Mover
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Full
Replacement Value Coverage -
This specifies how much money per $1,000 of value, you will need to pay
to protect your household items for their full replacement value. Full replacement
value is the amount of money it will cost to purchase a new replacement
for a damaged item, regardless of how old the damaged item was. If a deductible
is applied, that value is stated next to the cost-per-$1,000 figure. For
example, 7.50/100 means that the consumer must pay $7.50 per $1,000 of declared
replacement value to cover the load against loss, and the first $100 of
damage is not covered.
-
Some
valuation policies are calculated on a sliding scale, where the price
per $1,000 of coverage will vary depending upon the total amount of
coverage. In such cases, carriers were requested to quote valuation
prices based on $25,000 of coverag
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Please note that most valuation policies require that the entire load
be covered, not just specific items. Ask your carrier for terms
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Full
Service Mover -
The most common form of moving company, the full service mover, will move
all of your household goods from your old address to your new address. The
items are picked up from every room in your old home and delivered to the
appropriate rooms in your new home. Individual pieces of furniture are wrapped
in blankets to protect them during shipment. Full service movers will also
provide, at additional cost, full packing and unpacking services as well
as appliance service (see definition). See also Self-Service Mover and Full-Service
Mover
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Guaranteed
Pickup and Delivery Service -
A premium service whereby dates of service are guaranteed, with the mover
providing reimbursement for delays. This type of service is often subject
to minimum weight requirements
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High
Value Article -
These are items in a shipment that are valued at more than $100 per pound
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Inventory
-
The detailed descriptive list of your household goods showing the quantity
and condition of each item
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Interstate
Move -
Any move that crosses a state boundary, regardless of the number of miles.
Distinguished from a Local Move and Intrastate Move
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Intrastate
Move -
Any move which does not cross a state boundary, typically over 40 miles.
Distinguished from Local Move and Interstate Move
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Loading
Ramp -
Provided by self-service movers to help you load your household goods onto
the trailer
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Local
Move -
A move within a state, typically 40 miles or less. Distinguished from an
Intrastate Move and an Interstate Move
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Linehaul
Charges -
Basic method of billing for long distance service. Linehaul charges are
calculated by mileage and the weight of your shipment. Linehaul charges
may not include fees for charges such as the ones noted in Additional charges
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Long
Carry Charge -
An additional charge incurred when articles must be carried an excessive
distance to the movers truck
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Local
moving -
Local moving usually refers to moves of less than 100 miles within the same
state. This type of move is based on hourly rates and is regulated by the
states DOT (Department of Transportation) or other regulatory body
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Moving
Company -
A Moving Company is the business offering your move program and that is
in charge of transporting your belongings
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Order
for Service -
The authorizing document allowing movers to move your goods
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Order
Number Also known as the Bill of Lading. -
It's the number used to identify and track your shipment
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Price
-
This tells you how much the specific move will cost, not including the various
extra charges and insurance. All cost estimates are calculated based on
information obtained from the listed moving companies during a signup interview.
Although every effort is made to gather the most accurate information, customers
should be aware of the fact that many factors affect the cost of a move
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Packing
Service -
Many full-service movers provide customers the option of having all of their
possessions packed before the move and later unpacked at the destination
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Peak
Season Rates -
A premium rate that is charged at certain times of the year. This rate is
generally applied in the summer months
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Phone
-
Usually the phone number for the sales department of each listed mover
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Piano
-
This specifies the additional cost to move a single 42-inch piano as part
of the total household. This is not the cost to move the piano if that is
the only item being moved
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Pickup
and Delivery Charges -
This is an additional charge that is applied when you have to transport
your shipment between the Storage in Transit warehouse and your residence
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Self-Service
Mover -
Companies in this category will provide a trailer for you at your old home.
You load the trailer yourself and the company returns to move the trailer
to your new destination. You then unload the trailer yourself and call the
mover to remove the empty trailer. This type of move is becoming increasingly
popular with consumers because it saves money in two ways. First, you do
not pay for any of the loading/unloading labor. Second, the self-service
mover will often load commercial goods on the trailer behind your household
goods, to help defer the cost of the total shipment. See also Full-Service
Mover and Freight-Service
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Shuttle
Service -
Occurs when a smaller vehicle is used to haul goods to a location that is
not accessible to large moving trailers
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Stair-Carry
Charge -
An extra charge for carrying items up or down flights of stairs
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Standard
Coverage -
Movers, by law, are required to provide a minimum amount of free coverage.
This number, typically 60 cents, refers to the amount of money you will
receive per pound of damaged goods. This coverage is a bare minimum and
should not be relied upon to cover you for any significant damage. For example,
if you have a priceless vase which weighs two pounds, you would only be
entitled to $1.20 of compensation if the vase is damaged in transit
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Storage-In-Transit
(SIT) -
Temporary warehousing of your goods pending further transportation or transportation
to your new home if it isn't ready for occupancy. You may not exceed a total
of 180 days of storage, and you are responsible for the added SIT charges
as well as the warehouse handling and final delivery charges
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Valuation
-
Valuation is not insurance. Valuation offered by your moving company is
a tariff level of carrier liability based on the weight of your goods. Valuation
covers your property by assessing value in three different ways explained
above (Assessed Value Coverage, Full Replacement Value Coverage & Standard
Coverage). In a nutshell, Valuation is an amount that reflects "what
your goods are worth."
Valuation only covers your goods for damage or loss if you can prove negligence
on the part of the carrier. IT DOES NOT cover any loss or damage due to
Acts of God, (high winds, earthquakes, tornadoes, hurricanes) riots, strikes,
civil commotion, etc. and all claims are settled by employees of the carrier
that damaged your goods. The valuation charge compensates the mover for
assuming a greater degree of liability than that provided for in the base
transportation charges
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Warehouse
Handling -
An additional charge applicable each time SIT service is provided. This
charge compensates the mover for the physical placement and removal of items
within the warehouse.
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